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Scheduling Coordinator (Permanent)
Sacramento, CA 95831
 
RiverLake Family Dental   |  Dental Office Profile
We are a family practice that specializes in patient comfort and individual care. We treat our patients as well as our employees as if they are family. But we always "try" to keep it professional. (smile)
Dr. Garland is our resident dentist who does general dentistry, as well as orthodontics and cosmetic dentistry. He utilizes laser and oral sedation to facilitate comfort for his patients.
We have one full time and two part time hygienists. This is a perio oriented practice and we have double hygiene on Mondays, Tuesdays, and every other Fridays.
We also have one full time RDA.
The front desk consists of two positions, the Scheduling Coordinator and the Financial Coordinator. We also have an office manager.

Our office hours consist of the following:

Monday:  10 am - 7 pm  (lunch is 3-4 pm)
Tuesday:   8 am - 5 pm  (lunch is 1-2 pm)
Wednesday: 7 am - 4 pm  (lunch is 12-1 pm)
Thursday:     7 am - 4 pm  (lunch is 12-1 pm)
Friday:          7 am - 1 pm 

Every other Thursday and Friday the office is closed.

Staff meetings are held every Wednesday (11-12 pm)
For more information about Dr. Garland and what our practice strives for, please visit our website!
 
 
Job Description
As a schedule coordinator, you will be responsible for: booking both doctor and hygiene schedules to predetermined production goals. There are daily, weekly and monthly goals you will be working towards.
You will be expected to confirm appointments, review and update charts, check to see if treatment plans are completed and signed; and reschedule and fill missed or cancelled appointments.
You will also be expected to obtain and complete new patient information forms and send out introductory packets.
You will conduct morning schedule huddles as well. The production and flow of each work day will be your responsibility.
You will also be expected to be able to generate treatment plans, make financial arrangements, collect over the counter patient portions, verify insurance coverage and submit insurance claims when necessary.
Your hours will be staggered with the Financial Coordinator.
Multitasking, detail oriented and organizational skills are essential for this position.
Above all it is expected that excellent customer service is demonstrated at all times! We greet all our patients with smiles!

Requirements
5+ years experience required
dental front desk experience
detail oriented
excellent communication skills
good customer service
multitasker
organizational skills
 
Job Information
Permanent
Office Rating -
Job Posted on Feb 8, 2012
 
 

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Sacramento, CA 95831

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